1. Why It’s Important to Update Your Address

Updating your address with SSA:

• Ensures you receive all letters and benefit statements on time
• Prevents delays or disruptions in SSDI payments, especially if you receive paper checks
• Keeps your SSA record accurate, which is essential for ongoing reviews and correspondence
• Helps avoid issues with Medicare enrollment or benefits coordination

2. How to Update Your Address with SSA

There are several convenient ways to change your address:

a. Online via My Social Security Account

• Log into your my Social Security account at ssa.gov/myaccount
• Select “My Profile”
• Click “Update Contact Information” and enter your new address
• Review and submit the changes

Tip: If you do not have an online account, creating one is quick and helps you manage your benefits efficiently.

b. By Phone

• Call SSA’s toll-free number at 1-800-772-1213 (TTY 1-800-325-0778)
• Speak with a representative to update your address over the phone
• Lines are typically open Monday through Friday, 8:00 AM to 7:00 PM

c. In Person

• Visit your local Social Security office in North Carolina
• Bring a valid photo ID (e.g., driver’s license, state ID, or passport)
• Request an address change at the reception desk or with a claims representative

3. When Will the Change Take Effect?

Your updated address usually takes 1-2 business days to process online or by phone, and it may take slightly longer if updated in person. Monitor your my Social Security account or call SSA to confirm the update if you do not receive correspondence at your new address within a week.

4. Don’t Forget Other Benefit Programs

If you also receive Supplemental Security Income (SSI), Medicaid, or Medicare Savings Program benefits, updating your address with SSA typically updates it with these programs as well. However, it’s wise to check with your local Department of Social Services (DSS) to ensure all records reflect your new address.